ISARI•Unbeatable Price Guarantee!
ISARI.store’s Unbeatable Price Guarantee aims to provide customers with the confidence to make quick and assured decisions when purchasing products from our store, without worrying that they might find a better price elsewhere – we always offer the lowest or equal prices in the market.
You have a 100% guarantee that we will cover the price difference!
Project Goal:
Our goal is to enable our customers to make decisions quickly and effectively and choose us. Our guarantee ensures that customers do not feel the need to spend time and effort searching for better prices elsewhere.
Conditions:
- 36-Hour Window: If within 36 hours of your order you find an identical product being sold at a lower price in another online or physical store, we will refund the difference.
- Unbeatable Price Badge: The product must be marked with the “Unbeatable Price Guarantee” badge.
- Quick Response: Contact us or fill out the online request form. When filing a request, provide the link or images of the store where you found the lower price.
- Order Integrity: The order cannot be canceled by your request or for other reasons.
Example:
If you order a laptop for 2000 GEL, and within 36 hours you find the same laptop being sold elsewhere for 1900 GEL, we will refund the difference – 100 GEL – and credit it to your account on our website.
Unbeatable Price Guarantee – Your Partner for Peaceful Shopping!
- Request:
- Contact us or complete the online application form, requesting a price difference refund. (URL)
- We will respond to your request promptly and efficiently.
- Documentation:
- When filing a request, it is necessary to include the specific product link or images from the store where you found the lower price (e.g., screenshot).
- For physical stores, provide the store name and a confirming photo.
Our Guarantee:
We strive to ensure that our products are offered at the lowest or equal prices in the Georgian market. If you find the same product at a lower price elsewhere, we are prepared to refund the difference 100% according to the applicable terms and conditions.
The Best Price Guarantee Does Not Apply If:
- The product on our website does not have the "Unbeatable Price Guarantee" badge at the time of ordering.
- The product you found at a lower price is not identical to the ordered product (e.g., model, serial number, color, specifications, etc., differ).
- The lower-priced product is part of a promotional campaign in an online or physical store (e.g., holiday discounts, happy hour promotions, 1+1 offers, cashback offers, or other similar promotions).
- The lower-priced product's packaging is damaged, the product is used, or it has any defects.
- The seller of the lower-priced product is not an online or physical store in Georgia.
- The seller of the lower-priced product is an individual.
- The lower-priced product is not available for retail sale.
- The lower-priced product is no longer in stock at the online or physical store and only a few units remain.
Useful Information about ISARI•Card:
- Discounts: Use accumulated points to receive discounts and special offers.
- User-Friendly Service: Benefit from our support and easily track your ISARI•points anytime.
- Card Details: Check the balance on your card or view different types of history at any time.
How to Get an ISARI•Card:
After completing the registration process, your ISARI•Card will be automatically activated, and you will be ready to accumulate and use points.
Explore the benefits of ISARI•Store and make the most of our services!
Request and Review:
Our "Unbeatable Price Guarantee" gives you the assurance that you are always getting the best price. If you find an identical product at a lower price within 36 hours of purchase, we are ready to refund the difference in full.
Filing a Request:
- Requests can be submitted through the dedicated request page or directly via email (email: [email protected]).
- The request must be filed within 36 hours of purchase.
- Providing detailed information is crucial: store link, screenshot, or other evidence proving that the product found elsewhere is cheaper.
- For physical stores, provide the store name and a confirming photo.
Review:
- Our team will review your issue within 12 hours of receiving the request.
- If it is confirmed that the identical product is indeed cheaper and all conditions are met, we will refund the price difference 100%.
- The refund will be credited to your ISARI.store account within no more than 2 working days.
- All decisions will be communicated to you, even if the price difference is not eligible for a refund.
Special Condition:
We will still honor the refund even if you have received a refund under the "Unbeatable Price Guarantee" multiple times in the past year. The service can be used continuously.
Please note that the company reserves the right not to issue a refund if there is a violation of the terms and conditions or Georgian legislation.
Note:
The company reserves the right to review and update the terms and conditions from time to time. The updated version will be published on the website and will take effect one full day after the changes.
ISARI•Unbeatable Price Guarantee – Be assured that you are getting the best price with us!
Additional Information:
- Detailed information about ISARI•Loyalty Card
- Link for filing an Unbeatable Price Guarantee request.